In our increasingly digital world, robust cybersecurity measures are essential. Viral-Technology is excited to announce its transition into a Managed Security Service Provider (MSSP) to better cater to the evolving cybersecurity needs of its clients. By appointing a dedicated full-time Cyber Security Engineer and emphasizing the integration of technology with human engineering and training, Viral-Technology aims to deliver comprehensive protection to both existing MSP clients and new MSSP clients.

The Path to MSSP:

A year ago, Viral-Technology recognized the necessity of establishing a new security division within its MSP lineup. The company’s primary objective is to make enterprise technology more affordable for small businesses. Over the past year, Viral-Technology has made significant efforts to host and maintain its own Security Information and Event Management (SIEM) tool. Additionally, collaborations with various vendors have resulted in the provision of application whitelisting, next-gen antivirus solutions, and comprehensive security training. Embracing a layered security approach alongside NIST best practices, Viral-Technology actively strives to align its customers with industry-leading security standards.


Expanding the Already Amazing Team:

Joining Viral-Technology’s team a year ago, Marshall Elam is a graduate and current student at the University of West Florida (UWF), where he successfully earned a bachelor’s degree in cyber security. During his time at UWF, Marshall served as a Cyber Ambassador for the UWF Center of Cyber Security, demonstrating his dedication to promoting cybersecurity awareness and education. Marshall’s pursuit of education and professional growth continues today. While working full-time at Viral-Technology, he concurrently serves as a Graduate Student Researcher at UWF, actively pursuing a master’s degree in cyber security. Marshall’s strong work ethic and commitment to staying at the forefront of the field are commendable.

Expanded MSSP Services:



Viral-Technology remains committed to serving its MSP clients while actively seeking new MSSP clients. As an MSSP, the company now offers an extended range of cybersecurity services, including:

 Proactive Threat Monitoring and Management: Leveraging advanced tools and technologies, Viral-Technology maintains constant vigilance over network activities, promptly identifying and mitigating potential threats before they escalate.



Incident Response and Recovery: In the event of a security breach, Viral-Technology’s dedicated team responds swiftly to contain and remediate the situation, minimizing damage and downtime. Well-defined incident response plans ensure a rapid and effective recovery process.


Vulnerability Assessments and Penetration Testing: Through comprehensive assessments and robust penetration testing, Viral-Technology helps clients identify vulnerabilities within their infrastructure. By simulating real-world attacks, potential weaknesses are exposed and remediated, fortifying the overall security posture.



Security Awareness Training: Recognizing the crucial role of human factors in cybersecurity, Viral-Technology places significant emphasis on training and education. Customized security awareness programs equip employees with the knowledge and skills to recognize and respond to potential threats.


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